IT Services for
Property Management

We employ a multi-layered approach to ensure the security of your confidential data. This includes encryption protocols, access controls, regular security audits, and ongoing staff training to mitigate risks effectively.

Our response time depends on the nature and severity of the issue. Typically, we strive to address critical issues promptly within 5 minutes, and non-critical issues within 10 minutes.

Yes, we offer 24/7 support to ensure that your business operations remain uninterrupted. Our dedicated team is available round-the-clock to address any emergencies or urgent inquiries.

Our pricing structure is tailored to meet the specific needs of each client. It includes a combination of upfront implementation costs and ongoing service fees. The services included typically encompass managed IT and cybersecurity with additional options available based on your requirements.

How do these partnerships benefit our company? Yes, we collaborate with reputable vendors in the property management industry to enhance the quality and scope of our services. These partnerships enable us to offer cutting-edge solutions, access specialized expertise, and stay updated on industry trends, ultimately benefiting your company with superior technology solutions.

Yes, we offer comprehensive training programs for new software implementations. Our training sessions are tailored to your team’s specific needs and include hands-on tutorials, documentation, and ongoing support to ensure a smooth transition and maximum utilization of the software.

We provide robust solutions to support remote work and mobility for property managers. This includes implementing secure remote access tools, mobile device management policies, and collaboration platforms tailored to your specific requirements.

Yes, we specialize in developing long-term technology roadmaps that align with your firm’s goals and objectives. Our roadmap includes strategic IT planning, budget forecasting, technology upgrades, and scalability considerations to support your firm’s growth and success.

Yes, we provide regular reports on the performance and status of your IT systems. These reports include metrics such as system uptime, security incidents, performance benchmarks, and recommendations for optimization and improvement.

Absolutely, we welcome the opportunity to review and discuss the terms of our agreement regarding termination or changes in services. Transparency and flexibility are core values in our client relationships, and we are committed to ensuring that our agreement meets your needs and expectations.