- Winter Park, FL — Serving businesses nationwide
We’re always looking for talented, passionate individuals to help us make an impact. Whether you’re just starting your career or looking to take the next big step, we’d love to hear from you.
Why Work With Us?
The Team Leader oversees the day-to-day activities of the tech division, ensuring that tasks are completed efficiently and effectively. They should be the most-involved member of management when it comes to department operations. The team leader is also a subject-matter expert in the topics that relate to the department in which they work.
Oversees addition of new clients to their department. Provide ongoing training and development opportunities for team members to enhance their skills and keep up with industry trends. * Monitor and evaluate team performance, providing constructive feedback and implementing performance improvement plans as needed. * Foster a positive and motivated work environment to enhance team morale and productivity. Review technician timesheets on a frequent basis to ensure FOS timekeeping standards are met. Alongside the Customer Service team, TLs will ensure that their team meets service level agreements (SLAs) and responds promptly to user inquiries and issues. Assigning tasks and responsibilities to team members based on their skills and workload. Provide resolution for escalated technical issues, and provide guidance to the team on complex problems as needed. Facilitating effective communication within the team. Guide and mentor new hires and new additions to the team as needed. Plan and design service and hardware deployments Identify training needs and support the continuous development of team members. Promote knowledge sharing and collaboration within the team. Work with third-party vendors Perform integrations of new services into existing service infrastructure Respond to requests for proposals Create sites and organizations in supported cloud platforms, tenants, etc., and grant access to these sites based on internal requests from the team. Ensure that work is evenly distributed among team members and that no one is overloaded or underutilized. Regularly check in with team members about their job satisfaction and address any issues or concerns they may have. Understand the career aspirations of each team member and provide opportunities for growth and advancement.
Bachelors Degree in IT or a related field, OR 2-4 years of experience in IT, or a related field. Ability to lead, mentor, and develop high-performing teams. Expertise in identifying inefficiencies and driving operational improvements. Skilled in managing client relationships and ensuring SLA compliance. Proficient in tracking performance and mitigating operational risks. Experienced in overseeing operations and aligning strategies with goals. 2-4 years experience in technical support
The NetOps Specialist is a highly-skilled network support technician, with an advanced understanding of network concepts that allows for expedited issue resolution. This individual is responsible for handling escalated network problems, and is a key intermediary between FOS, our clients, and various service providers.
Troubleshoot and resolve complex network issues such as static routing, firewall rules, VLAN assignment, port forwarding, etc. Internal Department Communication, especially regarding service onboarding and offboarding Complex Troubleshooting of existing network. Work with ISP during network service upgrades to support new hardware installation Responsible for network onboarding (new installs), as well as prepping the cloud host/platform with an initial configuration Working with onsite team to enforce device ailas naming scheme and scheduled upgrades. Serve as a point of escalation for issues that have not been resolved by the NetOps Backend or Analyst. Escalate Issues to Team Lead if they have gone unresolved by all other NetOps roles. Communicate with the end user or client Monitor network server health * Enforcing the naming scheme policy and scheduled upgrades
Bachelors Degree in IT or a related field, OR 2-4 years of experience in IT, or a related field. Experience with network management tools such as UniFi Dashboard, Omada Dashboard, Cisco Meraki Dashboard, etc. Proficiency in using collaboration tools like Microsoft Teams and Microsoft Planner. Familiarity with ticketing systems such as Autotask Ticketing System. Knowledge of network security tools and protocols, including Datto DNA, Wire Shark, Nmap, Fortinet & Fortigate Dashboard, Sonicwall Dashboard, Sophos Dashboard, etc. Experience working with non-managed network firewall/routers.
Marketing Specialist – Managed Services (MSP)
Marketing
Director of Sales & Marketing
Far Out Solutions is seeking a results-driven Marketing Specialist with direct experience in the Managed Service Provider (MSP) industry.
This role is responsible for generating qualified leads, executing marketing campaigns, managing digital marketing initiatives, and supporting the sales team with marketing assets and programs.
The ideal candidate understands MSP services such as cybersecurity, managed IT, Microsoft 365, VoIP, backup, cloud services, compliance, and professional services.
They must be highly analytical, creative, and focused on measurable ROI.
The candidate should have experience marketing:
Within 12 months, this person should:
The M365 & Google Workspace Analyst is responsible for administering and supporting Microsoft 365, Google Workspace, domain hosting platforms, and email-related services. This role includes hands-on backend configuration, troubleshooting, and managing cloud systems, as well as direct communication with clients to gather requirements, explain solutions, ensure successful project delivery and resolve issues. The technician will also handle migrations across Microsoft 365, Google Workspace, and file storage environments.
M365 and Google Workspace Administration Managed and support M365 and Workspace platforms, including user accounts, email systems, collaboration tools, security policies, and storage services. Security Enforcement Monitor and enforce security policies, including multi-factor authentication, access controls, and data loss prevention. Migration Management Plan and execute migrations between M365, Google Workspace, and other platforms, ensuring data integrity and minimal disruption. Application Troubleshooting Troubleshoot and resolve technical issues related to M365 and Google Workspace applications. SMTP & Scan-to-Email Administration Configure and manage SMTP servers and scan-to-email settings. Troubleshoot scan-to-email delivery issues, resolve authentication or security problems, and coordinate DNS or mail routing updates to ensure reliable email functionality. Documentation and Reporting Generate reports on usage, compliance, and system performance.
Associates Degree in IT or a related field, OR 1-2 years of experience in IT, or a related field. Proficiency in utilizing Autotask, Zoho, Office 365, and G Suite applications. Familiarity with alert systems and experience in implementing alerts for key products such as OneDrive, SharePoint, and Exchange Online. Ability to serve as a subject matter expert for Office 365 and G Suite products.
Job Types: Full-time, Contract
Description
Far Out Solutions in Winter Park, FL is looking for one onsite tech to join our enthusiastic and growing strong team. Our ideal candidate is self-driven, ambitious, and reliable.
Responsibilities and Qualifications:
We are looking forward to hearing from you.
Responsibilities and Qualifications
We are looking forward to hearing from you.
The primary role of our Tier 2 Technician is to supervise an array of technical projects related to the support of our clients technology. The Tier 2 technician provides the second level of backing to the end-users by handling service requests that have been escalated by lower tiers.
The applicant will have the ability to evaluate existing systems and make proactive endorsements for improvements. Establish, cultivate, and carry out all systems, applications, and networking configurations. The position includes the reinforcement of various desktop, laptop, local, and network printers and other units.
Responsibilities and Qualifications
Essential Duties:
Job Types: Full-time, Contract
We want someone who can verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, and shipping merchandise or material, verifying and recording outgoing merchandise or material; and arranging for the transportation of products. Our ideal candidate is a self-starter, punctual, and reliable.
Department: Logistics
Reports To: Logistics Manager
Work Schedule: Mon.-Fri., 9 a.m. – 5 p.m.
Amount of Travel Required: Travel required for package dropoffs and pickups from local carriers
Positions Supervised: None
Responsibilities and Qualifications
Job Types: Full-time, Contract
As a direct sales position, this role generates sales to further penetrate new business accounts.
Key Roles and Responsibilities:
Required Qualifications:
Job Types: Full-time, Contract
Job Description:
Qualifications:
Job Type: Full-time
Benefits:
Schedule:
Experience:
Ability to Relocate:
Work Location: In person
